> ## Documentation Index
> Fetch the complete documentation index at: https://craft-support.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel Subscription

> Cancel your subscription while keeping all your documents and data.

We're sorry to see you go, but if Craft isn't the ideal tool for you, you can cancel your subscription at any time.

<Info title="Your Data is Safe">
  Canceling your subscription brings your account to the free tier. Your existing data is never affected by changes to your subscription, so canceling your paid plan will not affect any of your documents.
</Info>

## Which Payment Method Do I Have?

The cancellation process depends on how you subscribed to Craft:

* **App Store**: Subscribed through iOS/Mac app → Manage through Apple
* **Stripe**: Subscribed through craft.do website (current) → Cancel through Stripe portal
* **Paddle**: Subscribed through craft.do website (legacy) → Cancel through Paddle portal
* **Setapp**: Access through Setapp → Manage through Setapp

<Tip title="Not sure which one you have?">
  Check your **Team Settings > Current Plan** in Craft to see your payment provider, or visit our [Payment Methods Guide](/en/account-and-subscription/billing/payment-methods) for help identifying your subscription type.
</Tip>

## Cancel App Store Subscription

If you subscribed through the App Store, follow Apple's guide to cancel:

[Cancel App Store Subscription →](https://support.apple.com/en-us/HT202039)

## Cancel Stripe or Paddle Subscription

If you purchased your subscription directly through Craft's website (either through Stripe or the legacy Paddle system):

<Steps>
  <Step>
    Go to [docs.craft.do](https://docs.craft.do/) and sign in
  </Step>

  <Step>
    Click your profile picture in the top-right corner
  </Step>

  <Step>
    Select **Settings**

    <img src="https://mintcdn.com/craft-support/bXGV3J9qfsAQZqJz/images/account-and-subscription/billing/cancel-subscription/en/content/cancel-settings.png?fit=max&auto=format&n=bXGV3J9qfsAQZqJz&q=85&s=eb3ad9f41f4e75ce35a924b81c766797" alt="Settings menu" width="664" height="838" data-path="images/account-and-subscription/billing/cancel-subscription/en/content/cancel-settings.png" />
  </Step>
</Steps>

<Steps>
  <Step>
    Go to **Subscriptions**
  </Step>

  <Step>
    Click **Settings and Billing** for your subscription

    <img src="https://mintcdn.com/craft-support/bXGV3J9qfsAQZqJz/images/account-and-subscription/billing/cancel-subscription/en/content/cancel-subscription.png?fit=max&auto=format&n=bXGV3J9qfsAQZqJz&q=85&s=203aa961ab8c8284e43066dcfd5a29cd" alt="Subscription settings panel" width="2039" height="881" data-path="images/account-and-subscription/billing/cancel-subscription/en/content/cancel-subscription.png" />
  </Step>
</Steps>

<Steps>
  <Step>
    Scroll to **Danger Zone**

    <img src="https://mintcdn.com/craft-support/bXGV3J9qfsAQZqJz/images/account-and-subscription/billing/cancel-subscription/en/content/cancel-danger-zone.png?fit=max&auto=format&n=bXGV3J9qfsAQZqJz&q=85&s=b7e6132bede1f12222573f7227866c1b" alt="Danger zone with cancel subscription button" width="2092" height="404" data-path="images/account-and-subscription/billing/cancel-subscription/en/content/cancel-danger-zone.png" />
  </Step>

  <Step>
    Click **Cancel Subscription**
  </Step>
</Steps>

<Info title="Need Help?">
  If you have any questions about canceling, please contact us for further assistance.
</Info>

## Downgrading to a Lower Plan

Craft does not have a direct "downgrade" button. To switch to a lower-tier plan (for example, from Plus to Starter, or from Team to Plus):

<Steps>
  <Step>
    Cancel your current subscription using the steps above
  </Step>

  <Step>
    Wait for your current billing period to end — you'll keep your current plan features until the expiry date
  </Step>

  <Step>
    After your plan expires, subscribe to the new (lower) plan through [craft.do/pricing](https://www.craft.do/pricing) or the App Store
  </Step>
</Steps>

<Warning title="Important">
  Do not subscribe to the new plan before your current subscription expires. If you subscribe early, you may end up with two active subscriptions.
</Warning>

## Related Articles

<CardGroup cols={2}>
  <Card title="Payment Methods Guide" href="/en/account-and-subscription/billing/payment-methods" external={false}>
    Learn about Stripe, Paddle, and App Store payments
  </Card>

  <Card title="Update Payment Method" href="/en/account-and-subscription/billing/update-payment-method" external={false}>
    Change your payment details for your subscription
  </Card>

  <Card title="Subscription Plans" href="/en/account-and-subscription/subscription-plans/plans-and-pricing" external={false}>
    Compare Craft's subscription tiers and features
  </Card>
</CardGroup>